Shipping & Returns for Online Orders

(Click here for info on delivery and returns for IN-STORE PURCHASES)






FREE SHIPPING ACROSS CANADA ON ALL ONLINE ORDERS $200 AND ABOVE!


We will cover the cost of shipping to addresses in Canada for orders placed online with a total cost before tax of $200 and above.

Orders sent via the free shipping option will be shipped via Canada Post with tracking and signature upon delivery


This offer does not apply to the purchase of in-store gift cards or custom quotes.




SHIPPING

We ship only within Canada by either UPS or Canada Post.

Items will be shipped on weekdays only. Orders placed on Friday will be shipped out the following week.

We reserve the right to limit quantities.

 

RETURNS

Items purchased on our website may be brought back to our store or shipped back to us. Customer is responsible for cost of shipping and for any items lost in the mail.

Stock items purchased on our website may be returned within 14 days of purchase, or exchanged within 30 days for items of equal or greater value. Returns must be in original condition accompanied by all packaging and accessories.


Shipping costs will be reimbursed during the exchange period for items under warranty deemed to be defective upon our inspection.

 

Please send all returns to:

Bay Bloor Radio

ATTN: Returns

Manulife Centre

55 Bloor St W.

Toronto, Ontario

M4W 1A5 


EXCEPTIONS ON RETURNS

For hygienic reasons, there are no returns on in-ear headphones. 

There are no returns on headphones priced at $650 and up.

There are no returns on open styli or cartridges.

There are no refunds or exchanges on special order items. 

 

For questions or concerns, please contact us at onlinesales@baybloorradio.com.

 

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