•  (416) 967-1122
  •  Store hours are 10 am to 7 pm today

Shipping & Returns


We will cover the cost of shipping that meet the terms and conditions below:

  • to an address in Canada
  • for orders with a total cost before tax of $200 and above
  • orders will be shipped via Canada Post with tracking
  • applies only to products available for purchase online; does not apply to products available for purchase in-store only
  • does not apply to the purchase of in-store gift certificates


We ship only within Canada by either UPS or Canada Post.

Items will be shipped on weekdays only. Orders placed on Friday will be shipped out the following week.

We reserve the right to limit quantities.



Items purchased on our website may be brought back to our store or shipped back to us via Canada Post or UPS. Customer is responsible for cost of shipping and for any items lost in the mail.

Stock items purchased on our website may be returned within 10 days of purchase, or exchanged within 30 days for items of equal or greater value. Returns must be in original condition accompanied by all packaging and accessories,

There are no returns on in-ear headphones for hygienic reasons. There are no refunds or exchanges on special order items. 

Shipping costs will be reimbursed for items under warranty deemed to be defective upon our inspection.


Please send all returns to:

Bay Bloor Radio

ATTN: Returns

Manulife Centre

55 Bloor St W.

Toronto, Ontario

M4W 1A5 


For questions or concerns, please contact us at onlinesales@baybloorradio.com.



Environmental handling fees (EHFs) are collected on products made with materials such as metal, glass, and plastic that can be recycled into other products. These fees are used to support provincial recycling and disposal programs. EHFs are also collected on products that may contain substances that are hazardous to the environment. We charge EHFs on items that we sell, ship to, deliver to or pick up in provinces or territories where we are required to do so. You will see the handling fee amount during the checkout process.

Detailed information on this program is available here


Current EHF Fees as of June 1st, 2017 are as follows:


To 29” : $7

30” to 45" : $12

46" and up: $28


Image, Audio and Video Devices

Personal/Portable : $0.75

Home/Non-Portable : $2.50

“Home Theatre in a Box” Systems : $2.50

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