Shipping & Returns for Online Orders
FREE SHIPPING ACROSS CANADA ON ALL ONLINE ORDERS $200 AND ABOVE!
We will cover the cost of shipping to addresses in Canada for orders placed online with a total cost before tax of $200 and above.
Orders sent via the free shipping option will be shipped via Canada Post with tracking and signature upon delivery.
This offer does not apply to the purchase of in-store gift cards or custom quotes.
We will accept returns and exchanges for items purchased as gifts by January 12, 2019. Products must be accompanied with an invoice and be in their original condition.
We ship only within Canada by either UPS or Canada Post.
Items will be shipped on weekdays only. Orders placed on Friday will be shipped out the following week.
We reserve the right to limit quantities.
Items purchased on our website may be brought back to our store or shipped back to us. Customer is responsible for cost of shipping and for any items lost in the mail.
Stock items purchased on our website may be returned within 14 days of purchase, or exchanged within 30 days for items of equal or greater value. Returns must be in original condition accompanied by all packaging and accessories.
Shipping costs will be reimbursed during the exchange period for items under warranty deemed to be defective upon our inspection.
Please send all returns to:
Bay Bloor Radio
55 Bloor St W.
EXCEPTIONS ON RETURNS
For hygienic reasons, there are no returns on in-ear headphones.
There are no returns on headphones priced at $650 and up.
There are no refunds or exchanges on special order items.
For questions or concerns, please contact us at firstname.lastname@example.org.
PROVINCE OF ONTARIO ENVIRONMENTAL HANDLING FEES
Environmental handling fees (EHFs) are collected on products made with materials such as metal, glass, and plastic that can be recycled into other products. These fees are used to support provincial recycling and disposal programs. EHFs are also collected on products that may contain substances that are hazardous to the environment. We charge EHFs on items that we sell, ship to, deliver to or pick up in provinces or territories where we are required to do so. You will see the handling fee amount during the checkout process.
Detailed information on this program is available here.
EHF Fees as of June 1st, 2017 are as follows:
To 29” : $7
30” to 45" : $12
46" and up: $28
Image, Audio and Video Devices
Personal/Portable : $0.75
Home/Non-Portable : $2.50
“Home Theatre in a Box” Systems : $2.50
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